Account Configuration FAQs
- Why is the activation link no longer active?
- How do I re-invite team members to Forecast?
- Why are users not receiving email notifications such as Timesheet reminders?
- Can I review my notification settings and can I mute my notifications?
- What abilities does a collaborator level permission give me?
- What abilities does a manager level permission give me?
Project Management FAQs
- Why can't I delete a task?
- How can I bulk update tasks?
- Why can't I delete my project?
- Why don't I see the option for Auto-Schedule in my projects?
- Why can't I close a sprint?
- Where can you see the project owner?
Time & Resource Management FAQs
- Why can't I update the Remaining Work Estimate setting in a project?
- Why can I not delete time registrations?
- Why don't I see this year's holidays in My Timesheets?
- Why can't I delete an internal time or time off category?
- Internal time is not showing up for Time Approval
- Why does my Utilization report not include all time off
Financial Management FAQs
- Why are some time registrations not appearing for Invoicing?
- Why does my Budget not include Planned values?
- Why can't I unlock a period in my retainer project?
- Why can't I edit an expense item?
- What is Revenue Recognition in Fixed Price projects?
- Can I add or remove expense categories?
Reporting & Analytics FAQs
- How do I share a folder in Advanced Analytics?
- Advanced Analytics users are not listed when I try to share a dashboard with them
- How can I see Actual Revenue in Advanced Analytics in Project Currency not Company Currency?
- I am unable to share an Advanced Analytics Dashboard with my team
- Why is there not a "Role Default Cost" like there is a "Role Default Rate" ?
- Why is "Total project actual revenue" not equal to time registration rate?
Apps & Integrations FAQs
- Why does an invoice reference change after exporting to Quickbooks?
- Syncing time entries made in Jira
- What do I need to do to see the full task hierarchy in Forecast for a Jira issue?
- Why don't I see Forecast fields in my Pipedrive deal and why isn't the deal is triggering creation of a Forecast project?
- Invoice line item descriptions are overwritten when exporting to QuickBooks.
- Why are paid invoices in Quickbooks not showing as paid in Forecast?