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Apps & Integrations FAQs

  • JIRA-synced projects do not allow bulk task moves across projects, why?
  • Can I use the API to POST monthly Revenue Recognition values in projects?
  • What will happen in Forecast if a provisioned user is removed from the app in Entra ID?
  • When exporting an invoice to Xero, I receive an error about tax type and the invoice does not export, why?
  • BambooHR time-off type isn't appearing in Forecast
  • How do I know if an API endpoint is paginated?
  • Why is the Customer field blank in Export to QuickBooks?
  • Why are some BambooHR users not visible in the dropdown list when I try to import them into Forecast?
  • Are the Admin settings for Forecast's Calendar integration connected?
  • If we use MS Office, can we register time in Forecast from Outlook calendar events?
  • Can an Admin user see my Google calendar events by selecting my user in My Timesheets page?
  • If I unlink my Forecast profile from my Google account, will tasks and time registrations created from calendar events be deleted?
  • Can I make changes to my Google Calendar events in Forecast?
  • Does Forecast store or cache my Google calendar event data?
  • Do task and time registrations created from a Google calendar event update in Forecast if the Google event details are changed in the future?
  • Will linked Google calendar events reduce my daily availability?
  • Why don't I see all of my Google calendars in my profile page?
  • What happens to linked Google accounts if the admin disables the integration?
  • Which permission profiles can use Forecast's Calendar integration for time tracking?
  • Who can use Forecast's Calendar integration for time tracking?
  • Is it possible to connect a single user profile to multiple calendars?
  • Tasks "Created by JIRA" do not contain the "JIRA Issue" link, why?
  • When exporting an invoice to QuickBooks I get a multicurrency error, why?
  • If no longer needed, will disconnecting JIRA synced projects improve sync performance in active projects?
  • I didn't receive a notification in MS Teams, why?
  • Why aren't all task assignees appearing on JIRA issues?
  • Can I sync 5yrs of time registration data from JIRA to Forecast?
  • The option to sync to JIRA is not showing in my project, why?
  • Do custom fields from JIRA appear in Forecast?
  • Can I choose which issues I want to sync from JIRA to Forecast?
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