I created a new holiday calendar for the current year, and holidays from prior years are no longer showing in People Schedule or impacting team member Availability in Utilization reporting. Why?
If a new calendar is created/used each year, and contains only that year's holidays, prior year/s holidays will no longer be visible in the heatmap, and subsequentially will no longer reduce team member availability or impact utilization.
To maintain accurate historical utilization reporting, we recommend creating a single calendar and maintaining it by updating/importing the public holidays each year. Doing so will retain the holidays from past years while also adding the new, upcoming holidays for the current year.