Question
There are discrepancies between JIRA and Forecast. How can I check if there were any recent synchronization issues?
Answer
A detailed error log spanning the last 7 days is available within the project's Settings under Integrations. The error log will include any synchronization errors due to invoiced time registrations or locked time periods.
To check for synchronization errors
- Click Projects in the top bar.
- Open the project in question.
- Select Settings in the left side panel.
- Click Integrations.
- Scroll down to Jira. The log will appear under Synchronization errors in the last week.
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