Actual Billable Time and Expenses does not match my Planned Billable Time estimates

Question

In Scoping, my Actual Billable Value of Service does not align with the Estimated Billable Time estimates I scope when creating my project. Why?

Answer

It is likely that the team members logging time on the tasks have a Project role that is different than the Task Role used to determine the Estimated Billable Time Estimates.  Check the Team page in your project's Settings to confirm the Task Role aligns with the Project role of the assigned team members.

If these roles are different, you will see differences in Estimated and Actual Billable Time values.  This is because Scoping uses the Task Role to estimate Estimated Billable Time while Actual Billable Value of Service is based on the Project Role of the team member registering time on the task. If the team member does not have a defined project role in the project's settings, the system will default to the Main role of the team member registering time on the task.