The Forecast Customer Support Guide covers Forecast’s approach in providing customer support. This document does not reference any specific customer or support agreements that may be in place.
This document remains valid until Forecast publishes an updated version, at which time the updated version will apply.
Purpose & Objectives
The purpose of the Forecast Customer Support Guide is to describe the services provided by Forecast Customer Support.
Our goal is to help you navigate the Support services available, set clear expectations and maximize your experience when contacting Customer Support.