Syncing time entries made in Jira

Question

How do I sync time entries from Jira/Tempo to Forecast?

Answer

In order to sync time entries made on tasks/issues in Jira/Tempo, the user logging the time must have their Jira profile synced with Forecast. The project the time is logged against must also be synced between Jira and Forecast. 

If a user profile is not synced when the time entries are entered are entered in Jira/Tempo, they will not appear in Forecast.  To resolve, sync the user profile and all time will sync and appear in Forecast after the 24hr refresh period has elapsed.

To learn more about syncing Forecast and Jira profiles, see Connecting JIRA and Forecast user profiles.